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Privacy Policy

This notice has been prepared by RUWAD ENTERPRISES DIŞ TİCARET LİMİTED ŞİRKETİ, acting as the data controller under Turkish Personal Data Protection Law No. 6698.

1. Data Controller

Legal Company Name: RUWAD ENTERPRISES DIŞ TİCARET LİMİTED ŞİRKETİ
Brand Name: Nosh e Jaan
Tax Number: 3790763304
MERSIS No: 0379076330400001
Registered Company Address:

ŞİRİNEVLER MAH. MAHMUTBEY CAD. IMREN IŞHANI NO: 14

İÇ KAPI NO: 32 BAHÇELİEVLER/ İSTANBUL


E-mail: noshejaanfoods@gmail.com
Phone / WhatsApp: +90 542 667 45 26

2. Personal Data We May Process

In connection with our website, ordering processes, and customer communications, we may process the following personal data:

  • name and surname

  • phone number

  • e-mail address

  • delivery address

  • order details

  • limited payment-related information

  • customer request and complaint records

  • technical website usage data
     

3. Purposes of Processing

Your personal data may be processed for the following purposes:

  • receiving, preparing, and delivering orders

  • managing payment processes

  • handling customer support and complaint processes

  • carrying out invoicing, accounting, and record-keeping

  • complying with legal obligations

  • improving service quality and operational processes
     

4. Method of Collection and Legal Basis

Your personal data may be collected through our website, online ordering system, phone, WhatsApp, e-mail, and other communication channels.

Such data may be processed for the establishment and performance of a contract, compliance with legal obligations, legitimate interests of the data controller, and other legal grounds permitted by applicable law.
 

5. Transfer of Personal Data

Your personal data may be shared, to the extent necessary and in accordance with applicable law, with:

  • payment institutions and banks

  • courier / delivery service providers

  • hosting, technical infrastructure, and software service providers

  • accounting and advisory service providers
     

6. Payment Information

Online payment transactions may be carried out through the relevant licensed payment institution or banking infrastructure. Protection of card information and payment security is also subject to the systems and procedures of the relevant payment service provider.
 

7. Your Rights

Under Article 11 of KVKK, you have the right to:

  • learn whether your personal data is processed

  • request information if it has been processed

  • learn the purpose of processing and whether it is used accordingly

  • know the third parties to whom it is transferred

  • request correction if incomplete or inaccurate

  • request deletion or destruction where legally applicable

  • request notification of such actions to third parties

  • object to adverse outcomes arising from automated processing

  • request compensation if you suffer damage due to unlawful processing
     

8. Contact for Requests

You may send your requests regarding personal data through the contact details below:

E-mail: noshejaanfoods@gmail.com
Phone / WhatsApp: +90 542 667 45 26
Address:

ŞİRİNEVLER MAH. MAHMUTBEY CAD. IMREN IŞHANI NO: 14

İÇ KAPI NO: 32 BAHÇELİEVLER/ İSTANBUL

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